My mother has been here for about 5.5 years and in the beginning it was the hardest thing for her. I am so grateful for all the employees at PCPA for all they do. It’s a hard job for everyone but I want to say thank you all for making my mother feel at home .

Very friendly and attentive and encouraging Elisa and staff are well versed in duties and great personalities

Elisa, es excelente es una persona muy amable combinada con la gente igual las trabajadoras que atienden mi mamá ,Elisa tienda carisma

I feel comfortable & welcome every time I go. That makes me feel patients are taken care of with patience & that staff knows what is needed. I appreciate the staff & therapists that all seem to work as a team.

Since my loved one has been residing at Pacific Coast Post Acute Rehab, Elisa has provided exceptional customer service. All of the staff have been extremely helpful and professional in making my loved one feel welcome and cared for. When at the front desk, Elisa is always attentive, warm, and welcoming, making our family feel comfortable and supported. Her kindness, professionalism, and genuine compassion truly make a difference. Thank you, Elisa, for all that you do!

I went to visit my grandmother today and as I was entering the room I didn’t know whom was with my grandmother and I didn’t walk in, instead I listened only because I seen her smiling and the young lady named Elisa was so tender and very sweet to my grandmother and i was so happy and not worried that my grandmother was lonely and sad. Elisa is genuinely caring person her smile her honesty has my grandmother very comfortable the staff is amazing thank you

I will never recommend this facility to someone. The dishes was dirty.

Elisa is always willing to help attentive and is very good with my mothers . I like that she walks patients outside she’s very talkative, smiles always and her spirits are always inspiring

My mother was placed here for 2 months. I can say the care has gotten better since last year. Elisa was great!! She would come in almost every time I was there to check on my mom and was always smiling, caring attitude, and brighted the room. I also would like to thank the therapist that worked with my mom. They all did a great job!!!

It’s been a pleasure meeting so many knew people. Elisa is approachable, knowledgeable, and very professional.

Our experience at PCPA has been & continues to be the BEST Possible. The entire staff from the Dr’s, Nurses, Physical Therapists, CNA’s to Laundry, Housekeeping, Cooking, Personnel & Beauty Needs have ALL been & continue to be met on a daily basis. Everyone is kind, loving & compassionate to our mother whom has been in long term care with Alzheimers Dementia for 11-years next month. Not only do they meet her needs physically, the Activities they Help her to engage in on a daily basis has helped her emotionally & psychologically with & through this difficult time in her life. She still enjoys many of the different activities they do everyday even though she may not be able to engage as she once did. A Huge Thank You to Mercy, head of activities, for All she does, “Activities” would not be what they are if not for Mercy, she is a True Blessing in So Many Ways!!! My sister & I are So Very Grateful for the Care provided for & to our Mother at PCPA as not one person alone can provide the Care needed for someone suffering from this horrible disease!! Thank You For Your Loving & Excellent Care PCPA!!!❤️

Elisa is a nice humble person dedicated to us always positive makes us always checking up on us always with a smile

Elisa, cones to visut my brother and I love how she comes and checks on her patients. She is Great to talk with. God bless her.

Elisa and all the staff have been reaponsive and caring. They provide great service and take excellent care of their patients.

Exellente care from Staff and Elisa made me feel like i had an ali very soft and caring i felt better once i meet her staff is great thanj you

Elisa does an amazing job of checking up with her patients and attending their every need on behalf of Sam Lavarato he expresses what joy it’s been to have her around and enjoys her daily visits.

Elisa was great she came in frequently to check on all her clients!! I personally loved dealing with her she was very helpful and knowledgeable!!

Pacific Coast has been a blessing. My husband is getting the best care there. The whole staff excels in trying to make my husband as comfortable as possible. Elisa is the best. Elisa, always comes in smiling and bringing happiness with her. She’s a prize.

I went to visit a family friend and Elisa greeted me and the family. She was very attentive and I loved the interaction she had with our friend. Her overall customer service was amazing. It was great to see the caring that was provided

The place was amazing for my dad. Elisa made me feel at home. Made sure I was comfortable leaving him in their care. The only issue we had was Tasha from social services. Not only was she rude. She doesn’t listen to the family nor does she correctly transfer patients. She denied transportation for my dad to their sister facility in Monterey. Ask for Daisy instead.

Had a family member stay here. A CNA told my blind wheelchair bound family member that someone took their wheelchair while my family member was on the ground (for their safety) writhing in pain, which caused my family to yell and become upset. I would never recommend this facility to anyone.